Centralised Customer Information
Connecting Field Services and Customer Support for Smooth Communication
Real- time Service History
Enhance Experiences with Personalisation and Accessible Service History
Efficient Billing and Invoicing
Improve Billing Transparency Simplify Payments, Reduce Errors, Gain Financial Insights
Centralise, Communicate, Excel
Streamline Communication and Personalise Service with Centralised Customer Information
Boost Efficiency centralising customer information eliminates searching through multiple systems. Technicians and support staff can quickly access contact details, service history and notes
Enhanced Customer Satisfaction access to up-to-date contact details and customer notes facilitates seamless communication, ensuring clarity, reducing misunderstandings
Personalised Service with readily available customer details, technicians and support staff can provide a personalised touch in every interaction
Streamline, Improve, Excel
Customer Insights at Your Fingertips: Delivering Exceptional Service
Improved Service Quality: empower technicians in the field with easy access to a comprehensive record of past services . Gain valuable insights into previous work, customer preferences, and specific requirements
Personalise Service for Customer Satisfaction: technicians can refer to service history understand customer preferences, and tailor their approach accordingly, enhancing customer satisfaction.
Efficient Issue Resolution: service history enables technicians to quickly identify and address any recurring issues or patterns. They can refer to previous solutions or troubleshooting steps, streamlining the problem-solving process.
Don’t miss out on improved service quality, personalized service, and efficient issue resolution with TORA!
streamline, Optimize, and Accelerate
Seamless Payments and Clear Finances
Streamlined Payment Process: accurate invoices based on service history and job details ensure transparency in billing, reducing errors and disputes
Improved Financial Management: gain valuable insights into invoicing history, including issuance date, invoice number, customer details, total amount due, and more
Instant Invoicing for Faster Transactions: with the ability to send invoices instantly, you can simplify the payment process for faster transactions and improved efficiency.
Improved financial management, and instant invoicing for faster transactions with TORA
Supervisor (Web & Mobile App Access)
Supervisor (Web & Mobile App Access)
- Manage Your Staff Schedules
- Create Calls, Jobs & Projects
- Create & Convert Quotes
- Manage Customers & Send Invoices
- Control Stock of Products & Materials
- Includes Full Access to Mobile App
No Credit Card. No Obligation.
Employee (Mobile App Access Only)
Employee (Mobile App Access Only)
- View Your Current Schedule
- View Your Calls & Update Calls
- Add Images & Capture Customer Signature
- View Annual Leave Balance
- View Your Current Schedule
- Apply for Annual Leave
No Credit Card. No Obligation.
Pricing Details
Invest to simplify and scale up your operations
At TORA Workforce Management we apply fair billing policy, which means you are charged for active users only. There are two types of users:
- Web App & Mobile App User has access to both Web Application & Mobile App, they are usually Supervisors & team leaders
- Mobile App Only User has access to mobile app only and is used by employees who you schedule the work for.