TORA Workforce Management Privacy Policy
Who we are
This is the privacy policy of GRIP Communications Ltd T/A GRIP Software Solutions and applies to the tora.work website (the “Website”) and TORA Workforce Management service. GRIP Communications have a firm commitment to safeguarding the privacy of our customers’ personal information. Personal information is information about an identifiable individual. This includes information about your product and service subscriptions and usage. Publicly available information, such as a public directory listing of your name, address, telephone number, or electronic address, is not considered to be personal information.
What information we collect
We collect information from you when you register on our site & service.
When registering on our site & service, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously. Personal information of your employees, customers, supplier that is submitted to our service will also be held by GRIP Communications Ltd in accordance with this Privacy Policy.
What do we use your information for
Any of the information we collect from you may be used in one of the following ways:
- To provide the service
The personal information GRIP Communications collect is used to provide GRIP Communications products and services, for billing, for identification and authentication, for the general operation and improvement of GRIP Communications service. - To personalize your experience
(your information helps us to better respond to your individual needs) - To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you) - To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs) - To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. - To send periodic emails
The email address you provide for order processing, will only be used to send you information and updates pertaining to your subscription.
Your personal information is not used or disclosed by GRIP Communications for any other purpose.
Please note that GRIP Communications is not responsible for the privacy practices of GRIP Communications’ customers. As described elsewhere on the Website, GRIP Communications customers have access to the personal information of their employees, customers and suppliers. It is up to the customer to protect the privacy of their employees, customers & suppliers and GRIP Communications is not responsible for their collection, use or disclosure of personal information you are responsible to protect.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you access your personal information.
We offer the use of a secure server (SSL). All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Do we use cookies?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to understand and save your preferences for future visits. This information is used in an aggregate form to get a better understanding of how people use the website, e.g. which pages are most popular, which links people find most useful, etc. This helps us to improve the website and provide better information and support for those who use it.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Your Rights
Unless subject to an exemption (under the GDPR), you have the following rights with respect to your personal data:
- The right to request a copy of your personal data which the GRIP Communications Ltd holds about you;
- The right to request that the GRIP Communications Ltd corrects any personal data if it is found to be inaccurate or out of date;
- The right to request your personal data is erased where it is no longer necessary for GRIP Communications Ltd to retain such data;
- The right to request that the GRIP Communications Ltd provide the data subject with his/her personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability);
- The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;
- The right to object to the processing of personal data.
- The right to lodge a complaint with the Data Protection Commission.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 16 years of age. Our website, products and services are all directed to people who are at least 16 years old or older.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at https://tora.work/terms-and-conditions.html.
Your Consent
By using our site & service, you consent to our privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
GRIP Communications Ltd
Docklands Innovation Park
128-130 East Wall Road
Dublin, D03 XN75
Ireland
https://tora.work
info@tora.work
